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0x80074e24 error, killing PPTP VPN connection

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Hi all

I have encountered an error 0x80074e24 FWX_E_CONNECTION_KILLED when one of our clients tried to connect to our TMG server via VPN, while other clients can connect to VPN without any issue. I then brought my computer, which works flawlessly, to my client's home, and it didn't work. Suspected something to do with my client's end, router setting or ISP??

Here's my setting:

Internet
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|
Firewall
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TMG Server ----- VMs on TMG Network
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Internal network

Network rules:
VPN connection: VPN Clients to Internal network (NAT)
Internet access: Internal to external network (NAT)
Local host access: local host to all network (route)

Rules & Protocols:
PING: allow ping between local host, VPN clients & local host
PPTP server: allow VPN connection
RDP: to administer TMG Server for administrator
RDP: allow terminal services on VMs
HTTP & HTTPS: allow local host to external network
the default rule

Log:
Successful VPN connection 

disconnected after half a minute:
 

Much appreciated for any advice :)

 

Cheers

Tony


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