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isa 2000 server "200 Type set to I" error

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I have a windows 2003 server with ISA 2000 as proxy. On all my clients, whatever browser I am using, I get this error when I try to download something via FTP:

Server error message
ISA Server:
extended error message :
200 Type set to I.
200 PORT command successful.
425 Can't build data connection: Connection refused.

One example, the download buttons on this page:

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=326908&prodTypeId=12169&prodSeriesId=326906&swLang=8&taskId=135&swEnvOID=1005

On this forum I've found this trick:

When we press download it gives us the ISA server extended message however when we replaceftp://ftp.hp....... to http://ftp.hp......... in the url it will download the file.

It works, anyway is it possible to resolve the problem in any definitive way?

Regards, Riccardo


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