Have a customer that we setup Remote Desktop Dual Monitor Support for UAG and had been working fine till this week. We lost internet connectivity while they were in a remote connection. After the brief connection loss (less than two minutes) only one monitor will display. We have deleted all IE11 settings and rebooted the UAG server but nothing helps.
Now the weird part, I'm able to login to the machine and see dual monitors. I'm able to use the customers login and see dual monitors. I'm doing this on the same subnet but will be checking later on a remote connection. Everything so far points to an issue on the local home machine but what it could be I have no idea.
Any thought would be great
