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Work around for Error 64 "The specified network name is no longer available"?

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One of my users is trying to download a CSV file from a site called Finlistics, a search service that provides information about businesses, similar to D&B Hoovers.

Anyway, she can set her search criteria and view the results on the page, then when she clicks to download the information to a CSV file, another page loads and with the ISA Server error 64 message "The specified network name is no longer available."

It doesn't matter what computer she uses, or who is the logged on user, if the computer is behind the ISA Server the download fails with Error 64.

If she tries the same search from outside our protected network she is able to successfully download the file.

We use ISA Server 2006. EnablePMTUDiscovery is already set to 1. In any event there really isn't anything between the ISA Server and the TWC fiber mux in the basement.

So my question is, is there a hammer approach fix for this. I know it is probably the destination server resetting the connect that is causing the problem, but can I make ISA ignore the reset, thereby allowing the user to download the file??

Thank you


Manning


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