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SSTP connections dropping on high traffic-workload

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Hi,

I´m using TMG (SP2+RU4) for VPN connections for about 2 years now.

Since a few months i see random SSTP-connection drops from all clients, which are not really reproducible.

I didn´t have any drops the first year using SSTP and i still don´t know what could be the reason.

Here are the facts that i could gather so far:

- I only get a drop if there is a constant high workload (= high bandwith traffic) on the specific VPN connection like a CIFS transfer or FTP download

- The same clients don´t have the problem with PPTP or L2TP

- I have no entries in the event log on the client or TMG

- Before it happens i get in the TMG log:

<External Client IP> to Destination IP <127.0.0.1> Port 6601 HTTPS -> Allowed connection

Allowed Connection 16.04.2014 15:54:55
Log type:Web Proxy (Reverse)
Status: 0 The operation completed successfully.
Rule:[System] SSTP Publishing
Source:External (x.x.x.x:49691)
Destination:Local Host (FQDN 127.0.0.1:6601)
Request: SSTP_DUPLEX_POST http://127.0.0.1:6601/sra_{BA195980-CD49-458b-9E23-C84EE0ADCD75}/
Filter information:Req ID: 2c448be2
Protocol: https

User: anonymous

Additional information
  • Object source: Internet (Source is the Internet. Object was added to the cache.)
  • Cache info: 0x0
  • Processing time: 1698383 MIME type:


EDIT: At exactly the same time i get:

<VPN-Client IP> to <VPN-Client IP> Port 0 WAN Miniport (SSTP) -> Closed VPN Connection

Closed VPN Connection 17.04.2014 12:06:06
Log type:Firewall service
Status: The operation completed successfully.
Source:VPN Clients (10.0.0.53)
Destination:VPN Clients (10.0.0.53)
Protocol: WAN Miniport (SSTP)
User: <username>
 Additional information
  • Number of bytes sent: 0 Number of bytes received:0
  • Processing time: 668636ms Original Client IP:-
  • Client agent: VPN remote access


And one second later:

<External Client IP> to <external Interface TMG> Port 443 HTTPS -> Closed Connection

Closed Connection 16.04.2014 15:54:55
Log type:Firewall service
Status: A connection was abortively closed after one of the peers sent an RST packet.
Source:External (x.x.x.x:49691)
Destination:Local Host (x.x.x.x:443)
Protocol: HTTPS
 Additional information
  • Number of bytes sent: 32775937 Number of bytes received:419749649
  • Processing time: 1697993ms Original Client IP: x.x.x.x

I would appreciate any help - i have invested countless hours and i am not getting anywhere.

There seem to be a few others who seem to have similar problems: http://social.technet.microsoft.com/Forums/forefront/en-US/1b1df83b-74bf-4d23-aae2-0e30f32badcf/sstp-connection-is-dropping-on-some-clients?forum=Forefrontedgegeneral

Thanks,

Werner







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